OpenText Company History, Products and Services

OpenText Company History, Products and Services

A Canadian business called OpenText Corporation (stylized as opentext) creates and markets enterprise information management (EIM) software.

With its headquarters located in Waterloo, Ontario, Canada, OpenText is projected to be the fourth biggest software firm in Canada by 2022. Mediacorp Canada Inc. named OpenText one of Canada’s top 100 employers in 2016.

Government organisations, big corporations, and professional service businesses use OpenText software systems to handle their unstructured data and content. OpenText’s solutions are designed to meet information management needs, such as managing massive amounts of material, adhering to legal standards, and managing mobile and online experiences.

OpenText is a publicly traded firm that has 24,100 employees globally and is listed on the Toronto Stock Exchange (OTEX).

OpenText Company History, Products and Services

Company History

In 1991, Timothy Bray and academics Frank Tompa and Gaston Gonnet of the University of Waterloo formed OpenText Corporation. It emerged from the 1989-founded OpenText Systems Inc. The University of Waterloo effort that produced the technology for the Oxford English Dictionary index was the source from which the company’s founders separated.

Tom Jenkins, who joined the business in 1994 as COO, was one of the important figures engaged later on. Later, Tom Jenkins rose to the position of president and chief executive officer. Since 2013, he has served as executive chairman. From 1998 until 2011, John Shackleton was the president; from 2005 to 2011, he was the CEO. Since 2012, Mark Barrenechea has served as OpenText’s president and CEO. 2015 saw Mark Barrenechea win the title of Canadian Business CEO of the Year. Steve Murphy was the President starting in January 2016, however the role was removed in the first quarter of 2017.

OpenText provides financial and in-kind services to the University of Waterloo Stratford Campus as part of its support system.

OpenText and NINJIO teamed in July 2020. Through interactive, Hollywood-style movies that feature viral content and encourage cyber-resilient behaviours like phishing emails and incorrect URL detection, the partnership enhances Webroot Security Awareness Training.

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OpenText purchased IXOS Software AG in 2003.

OpenText purchased Artesia in 2004.

Hummingbird Ltd. was purchased by OpenText for US$489 million in 2006.

The business paid US$131 million to buy Captaris, Inc. in 2008.

Vignette Corporation was purchased by the business in 2009 for US$321 million in stock and cash.

EasyLink was purchased by the business in 2012 for US$232 million.

OpenText’s San Mateo, California, headquarters

After acquiring GXS Inc. in 2014 and incorporating it into their OpenText Business Network, OpenText went on to purchase Inovis. They also purchased Actuate of San Mateo, California, and Cordys in 2014 for a total of $33 million.

For $13.5 million in the US, OpenText purchased Daegis in 2015.

On September 12, 2016, OpenText acquired the Documentum business of Dell EMC for US$1.6 billion, therefore increasing its market share in the corporate content management software industry. Documentum and Hummingbird, Ltd. were OpenText’s primary rivals in the beginning, but this merger combined Documentum with its long-standing third rival under one corporate roof. Recommind was bought by OpenText in 2016, following their prior engagement as a strategic partner.

In order to include Guidance Software and Covisint into its OpenText Business Network, OpenText paid US$240 million and US$103 million, respectively, for them in 2017.

Liaison Technologies was purchased by OpenText in 2018 for US$310 million, and it was included into the OpenText ALLOY Platform.

After purchasing Catalyst Repository Systems in 2019, OpenText paid around US$1.45 billion to acquire Carbonite Inc., which included Webroot and Mozy that Carbonite Inc. had previously purchased.

In 2020, OpenText acquired Xmedius for US$75 million.

OpenText finalised the acquisition of Bricata in November, allowing the OpenText Security and Protection Cloud to utilise next-generation Network Detection & Response (NDR) technology. In 2021, OpenText announced plans to acquire Zix Corp for US$860 million.

In 2022, OpenText said that it would purchase Micro Focus, a British software company, for US$6 billion. The sale was completed in January 2023.

OpenText Company History, Products and Services


Business Network, OpenText Customer Experience Platform, OpenText Axcelerate eDiscovery and Investigations, OpenText EnCase Forensic Security Suite, OpenText Carbonite and Webroot solutions, enterprise content management (OpenText Content Suite, OpenText Extended ECM, OpenText Documentum), automation and analytics (OpenText Magellan Product Suite), and discovery (OpenText Axcelerate eDiscovery and Investigations) are among the products offered by OpenText.

In April 2020, OpenText stated that several of its software programmes would now be available in cloud-native containerised versions.


The information management platform known as OpenText Documentum bears the name of the firm that created the software suite, Documentum. EMC paid $1.7 billion to purchase Documentum in 2003. Following its acquisition by Dell in 2016, EMC became Dell EMC. OpenText Corporation subsequently purchased all of the intellectual property owned by Documentum.

Document Server Alchemy Edition

Rebranded product resulting from the acquisition of Captaris

Content Suite Platform

The product that was once known as “Livelink” was acquired by OpenText in 1996. “Livelink” changed from being the name of a single product to a brand used on a number of OpenText software products between 2003 and 2005. This modification led to the rebranding of “Livelink Server” as “Livelink Enterprise Server” (LES) and then “Livelink ECM.” OpenText released the OpenText Content Suite in 2012. Later, OpenText Content Server—a crucial part of OpenText Content Suite Platform—became the name of the technical component that was formerly known as Livelink ECM – Enterprise Server.

Archive Center (Archive Server)

Livelink Enterprise Archive (LEA), originally published in May 2006, evolved into Archive Server in 2010. In the context of Extended ECM, it is a crucial product. The Archive Server was renamed Archive Centre with Version 16.


During the company’s Enterprise World conference in July 2017, OpenText introduced OpenText Magellan, an artificial intelligence (AI) and analytics platform. The platform can mix, manage, and analyse both structured and unstructured textual information. It does this by fusing open source machine learning with sophisticated analysis. It provides automation, business optimisation, and machine-assisted decision-making in a scalable and adaptable system.


Since its initial release in 1992, OpenText RightFax, which offers network-based fax capability to corporate organisations, has undergone several version changes.

RedDot and content authoring

Known as the Web Solutions Group, RedDot was a division of OpenText Corporation that was established in 1993. The programme helps with content management, industry-specific needs, and regulatory compliance.

RedDot CMS, the company’s main offering, is a server programme for Windows that manages Web content in a multiuser setting. LiveServer is a tool that works in tandem with the CMS or independently, combining various document resources into Web pages.

Red dots on the writing interface denoted editable content portions for every web page; this is how the programme got its name, RedDot. Customers loved this feature, and it was recognised for its usefulness in 2001 with prizes. One of the few WCM providers still working on their own content creation interface by 2006 was RedDot. The majority of other WCM providers had either switched to open source substitutes or obtained a licence for an online rich-text editor from for-profit companies like Ephox or Ektron.

RedDot created an integration layer to support CKeditor and Ephox EditLive! as alternative editors in response to customer attempts to circumvent RedDot editor limits by installing other editors. In 2009, RedDot (rebranded the OpenText Web Solutions Group) made the Telerik RadEditor available alongside the existing RedDot editor for CMS 9.

After the acquisition of Vignette, Web Solutions was rebranded again to become OpenText Web Site Management.

Intelligent Capture (formerly Captiva)

In 2017, Captiva Software joined OpenText as a subsidiary. It creates software for data extraction from paper and electronic documents, processes document information, and offers associated services. The Captiva Solution gathers information in the form of files and extracted content, which is subsequently sent for processing or storage into document management systems like Documentum, OpenText, Microsoft, or IBM. In 2019, OpenText Intelligent Capture replaced Captiva as the brand name.

AppEnhancer (formerly ApplicationXtender)

An application or an extension of an already-existing application may manage, arrange, and store information using AppEnhancer, a content management system. The product was obtained in 2017 when OpenText bought the Enterprise Content Division (ECD) of Dell EMC.

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